Shipping policy
We offer next day processing, packaging and shipping. We ship using UPS Ground or USPS Priority Mail with free tracking. Priority Mail offers "1-3 day shipping". How many days a package will actually take to get to you depends on where you live in relation to us. Sometimes there are issues with weather that delay USPS along certain routes. After your package is delivered to the post office, it should arrive in another 2-4 business days. For more information, go to the USPS Priority Mail page here.
If there is another reason for the delay, or if USPS has "lost" your package, you will need to contact them. As you know, once a package leaves our care, we transfer responsibility to them, and will only have access to the same tracking information you have been sent.